mParticle Experience Assessment
October 11, 2022

mParticle Experience Assessment

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with mParticle

We use it to capture the main events and metrics from our communication efforts to then integrate this information to Amplitude.
  • Data availability.
  • Data governance.
  • Data accuracy review.
  • Having more analytics features to transform variables.
  • Real-time information.
  • Data governance.
  • It has helped us in covering not having enough personnel to develop.
  • We have been able to track and create real time efforts.
Abhin our customer success manager is always following up our requirements and give us outstanding advice in how to use the platform in the best way.
We have been able to launch robust campaigns in terms of audiences as a result of the data we have at user level.

Do you think mParticle delivers good value for the price?

Not sure

Are you happy with mParticle's feature set?

Yes

Did mParticle live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of mParticle go as expected?

I wasn't involved with the implementation phase

Would you buy mParticle again?

Yes

To capture real-time data is excellent. In terms of transforming the data into new variables to create user attributes it could improve.