Great value, excellent customer service.
January 15, 2023

Great value, excellent customer service.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with mParticle

Send server to server events to several platforms simultaneously Send audiences to external platforms.

Pros

  • Audience segmentation
  • Server data ingestion
  • Client services

Cons

  • Lookback window for events
  • Number of audiences available
  • Audience exports
  • Sharing server to server events
  • Sharing web events
  • Time saved for brand marketing audience exports
  • Time saved for social media audience management
They will go above and beyond and will file tickets If they don't have the answer. They are friendly, respectful, and punctual.

Do you think mParticle delivers good value for the price?

Yes

Are you happy with mParticle's feature set?

Yes

Did mParticle live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of mParticle go as expected?

I wasn't involved with the implementation phase

Would you buy mParticle again?

Yes

Well suited for enterprise companies that can afford the full extent of the product (not light versions) and has many millions of customers to manage

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