Overall Satisfaction with mParticle
We use mParticle as our central CDP along with a variety of inbound & outbound data integrations powering our data platform. Inbound integrations include our mobile app, web app, and backend services. Outbound integrations include Mixpanel, Branch, Algolia, Iterable, S3 and custom webhooks. We rely on mParticle to receive and ship data between various services that operate the business.
- Great Accelerator program for Startup companies
- Best-in-class customer/technical support
- Easy management of inbound & outbound data stream integrations
- Debugging data issues via the dashboard
- Audience/dashboard functionality
- Moonshot: Being able to express integration configuration via code!
- Inbound/integrations or data piping
- Dashboard functionality
- Technical support
- Able to get data-shipping up and running between variety of vendors in record time and without maintenance burden
- Allows us to quickly set up and use best-in-class vendors for various use cases (Analytics, Attribution, etc)
- Easy to extra your raw analytics data to do any custom work yourself
vs Segment, mParticle seems a bit fresher (more recently founded) and a better mobile app focus.
Do you think mParticle delivers good value for the price?
Yes
Are you happy with mParticle's feature set?
Yes
Did mParticle live up to sales and marketing promises?
Yes
Did implementation of mParticle go as expected?
Yes
Would you buy mParticle again?
Yes
mParticle Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, support is bundled.