How a consultancy dogfoods the product they extend for others
December 08, 2015

How a consultancy dogfoods the product they extend for others

Matt Ranlett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MS SharePoint

My organization uses MS SharePoint as a communication and collaboration platform. On the communication side, it is used as a broadcast hub for information about the company and its events and initiatives. On the collaboration side we use the portal platform as a project document and asset repository. Search and social sharing feature heavily in our use cases.

Pros

  • Great at collecting and centralizing information related to projects in a discoverable fashion.
  • Good at enforcing security on content while online.
  • The integration of Office products like Word, OneNote, Excel, and OneDrive for Business make MS SharePoint a very compelling platform. It is easy to adopt and train people on the core use cases.

Cons

  • MS SharePoint doesn't come with many solutions baked in or solutions for specific scenarios. Instead it is a toolkit where users are required to customize the lists and repositories to fit their needs. This is frequently too complex for many users.
  • MS SharePoint is still error prone, timeouts and conflicts which are not well explained in the UI can baffle some users.
  • MS SharePoint is just not as intuitive to interact with compared to other modern Internet experiences. This apparent complexity leads many people to treat it like an online file cabinet.
  • My company is geographically distributed, without a platform like MS SharePoint we couldn't function as a single organization. While some challenges do exist, MS SharePoint is constantly evolving and getting better, dropping barriers of entry.
SharePoint meets or beats every competitor. We are also big Microsoft partners and have deep expertise with this platform. Our ability to manage and extend the platform combined with its industry leading specs and capabilities made it the natural choice for our organization.
MS SharePoint is great at small team collaboration and big corporate intranet publishing but sometimes it can be challenging for a distributed team to understand how to best use the tool in a way that makes geographic distance smaller.

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