Solid tool for collaboration among functional teams, but still has room for improvement.
February 04, 2019

Solid tool for collaboration among functional teams, but still has room for improvement.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MS SharePoint

MS SharePoint is being used across the entire organization and across all functional teams on all levels. It solves tons of business problems for us, mainly things related to project collaboration, scope and schedule, sharing documents and information (both public information and private/confidential). We lock down secure sites if needed and most recently we have created public SharePoint portals for different teams that need a place to store their work, projects, etc.
  • We are able to upload information and documents from secure sites to SharePoint. It's a strength because some things need to be behind lock and key related to personally identifiable information, employee relations, executives, etc.
  • It allows for the sharing and collaboration on projects that involve multiple teams and functional groups. This a strength because it can eliminate meetings (virtual or in-person), massive email attachments, etc.
  • It gives different teams a dedicated space for their work, documents, and project schedules.
  • The user interface and methods on how to customize access and layout are rather cumbersome and complicated. We had to hire a dedicated SharePoint technology specialist to do just the most basic things in SharePoint.
  • Certain commands and tasks that should be easy are pretty complicated. I feel like it could be more user-friendly.
  • Some of the security measures and audits seem like they could be stronger and more locked down.
  • As far as the cost of the system and how much we use we have gotten out of it, I'm not privy to the cost and implementation side of things. But I think without SharePoint, a lot of our work we do here would be much more difficult. Especially projects that are heavy on collaboration.
  • One-third of our workforce here is remote, so having a tool like this to leverage those remote employees is great as well.
  • Sometimes it's easy to forget about certain sites or documents or functions of SharePoint because the capabilities are so vast. It can also feel overwhelming to those that are not familiar with it.
I've used PeopleSoft in the past and had very bad experiences with it. Extreme delays, lag, crashes, etc. I'm not sure if this was just because of the version we used at my previous company or if the implementation and training were poor, but compared to SharePoint, SharePoint is much more robust and user-friendly and innovative.
It's suited for larger organizations that have the resources and infrastructure to support a system like this. It's also good for companies that have many functional teams that constantly work together and collaborate. As a one-off, it seems like it's good for a marketing firm or creative type agency. Some of the tasks and commands go hand in hand with how the system functions.

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