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A complete solution for public relation management
August 17, 2021

A complete solution for public relation management

Lincolin-George Eli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Muck Rack

We have been using Muck Rack to manage our public relations in a professional manner. It is no big surprise that this tool has made our works easy as we can monitor news and stories and it helps in strengthening our relationship with the media. It is helpful in making a list of the most important contacts that can prove beneficial. This tool is great to manage public relations which are very important to be managed in the current age. Above all, its contact management feature enables us to keep our important contacts listed and we have found this tool amazing for PR planning and tracking as well.

  • Muck Rack has a feature to shortlist the most important contacts.
  • It enables an organization in keeping a record of almost everyone and one can find the reports of others.
  • It is a very effective tool in PR planning.
  • Its alert feature is quite useless and doesn’t work well.
  • Its pricing is quite outrageous and is unfair as well.
  • News Monitoring
  • Monitoring and Alerts
  • Collaboration
  • Report campaigning
  • Its dashboard provides complete analytics and is quite helpful.
  • Its scheduling feature should be made advanced.
  • I like its dashboard and the way it provides analytics.
Although Newswire is available in the market at a reasonable price the features Newswire offers are very limited and are not as advanced as this tool is. We were looking for a tool that would be all in one and unfortunately, Newswire was not one of them instead of its 'Price' there wasn’t any plus point in it and most of all the system of Newswire was buggy.

Do you think Muck Rack delivers good value for the price?

Not sure

Are you happy with Muck Rack's feature set?

Yes

Did Muck Rack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Muck Rack go as expected?

Yes

Would you buy Muck Rack again?

Yes

This tool is very helpful for everyone looking out for good public relations management. With its diverse kind of useful tools, one can manage things easily. It enables one to monitor what others are reporting and helps in contact management too by facilitating the list of most essential contacts. Its few features need more advancement like Scheduling.