Better HR than Payroll Platform
March 08, 2020

Better HR than Payroll Platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

The entire organization uses Namely. From an employee perspective, they are able to maintain their personal information (address, marital status, etc), to request any updates at any time, and they are also able to submit PTO requests directly from the site or app. From an administrative perspective, HR uses Namely for annual reviews, open enrollment, onboarding, among many other features. Payroll also uses Namely for processing, garnishments, and much more.

Pros

  • Easy for employees to submit PTO requests, auto workflow to their respective managers for approval and up to date processing for Payroll while keeping HR in the loop.
  • It keeps everything in one place.
  • Benefits Open Enrollment is now automated and employees will be accountable for making changes or selecting new coverage.

Cons

  • Customer service needs major improvement. Sometimes it can take weeks to receive a response even after constant follow ups.
  • The UI can be terrible. There's too much touching in the system, and it doesn't communicate well with each other at all. HRIS & Payroll integration is being worked on, but definitely needs to be improved.
  • Namely doesn't have any experience with ESOP companies - anything outside their black & white scope is very hard for them - not too great at being flexible.
  • Notifications system on the top of the page - you can see the unread notifications which is good, however if you have a lot and you mistakenly miss one notification, there are no reminders.
  • Saves time and allows us to not need different vendors for everything.
  • PTO, benefits, pay and employee information is in one spot.
It's great to have all things in one area (HRIS, Payroll, PTO, Benefit Management) but they do need to continue improving the software to make it easier for those areas to talk to each other. That way you won't need to enter duplicate information into multiple aspects of Namely but can trust that once it's entered, it flows to where it needs to be.

Do you think Namely delivers good value for the price?

No

Are you happy with Namely's feature set?

No

Did Namely live up to sales and marketing promises?

No

Did implementation of Namely go as expected?

No

Would you buy Namely again?

No

Namely is a great solution for small to mid-sized organizations. This is not a traditional HR system, so the team in charge would need to be comfortable with creativity and different ways to use the product. We came from a manual approach so Namely has definitely helped us save time and made us more fluid.

Namely Feature Ratings

6.2
Employee demographic data
8
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
3
Organizational charting
3
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
3.8
Pay calculation
7
Support for external payroll vendors
2
Benefit plan administration
2
Direct deposit files
8
Salary revision and increment management
2
Reimbursement management
2
8.0
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
7
7.4
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
9
5.0
Tracking of all physical assets
5
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
4.2
Performance plans
7
Performance improvement plans
6
Review status tracking
5
Review reminders
1
Multiple review frequency
2
1.0
Candidate search
1
8.0
New hire portal
8
Manager tracking tools
8
4.0
Corporate goal setting
4
Individual goal setting
4
Line-of sight-visibility
4
Performance tracking
4
Recruiting / ATS ()
Not Rated

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