Functional, but not user friendly
March 13, 2020

Functional, but not user friendly

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

Namely is completely central HRIS platform and we use all of its functionality. Payroll (includes Timecards for employees), PTO requests + tracker. Also HR things like tracking birthdays, work anniversaries, etc. We recently switched from a different HRIS system and apparently with Namely we can perform more HR tasks in one place. But as a front-end user of a software I am not happy at all.

Pros

  • Time Off tracker can include not only generic PTO, but also other types of time off your company may provide (e.g Birthday Time Off).
  • Performance review Section directly in the app.
  • Sign important documents directly in the app!

Cons

  • Timecards sheets are just bad. If you like adding time cards for 5 days into the system and then have software dismiss the data from the page - get Namely!
  • In general user interface is not very friendly.
  • Looks like one of those websites from the 90s.
  • Saves money by having all HR related systems in one place.
  • Ex. Employees won't need DocuSign, they can sign documents directly in Namely.
Gusto was the one we used previously and the user interface was great. It was lacking few points on functionality though.
After Onboarding has officially finished we were still missing "Time Off" piece. It was weird how functionality that important was overlooked by the onboarding specialist.

Do you think Namely delivers good value for the price?

Yes

Are you happy with Namely's feature set?

Yes

Did Namely live up to sales and marketing promises?

Yes

Did implementation of Namely go as expected?

I wasn't involved with the implementation phase

Would you buy Namely again?

No

It's functional, I won't argue with that. You can do many things in one app. You can have managers approve employees' timesheets and their overtime separately. You can add different kinds of Time Off, except general PTO.

But if you want your employees not to lose their mind spending too much time managing their information in HRIS platform - get something else. Namely can be too complicated for it's own good.

Namely Feature Ratings

7.5
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.8
Pay calculation
7
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
8.0
Tracking of all physical assets
8
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Not Rated
Candidate search
Not Rated
Onboarding ()
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
Recruiting / ATS ()
Not Rated

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