A good base but needs some improvement
December 14, 2021
A good base but needs some improvement
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with NetBase Quid
Netbase is used for customer and market research as well as to monitor certain trends over time for brands. Social Media Crisis Management Market and customer research
- Ability to have different tags/filters already built in the system
- Ability to share dashboards and set up across teams
- Emotions monitoring and analysis
- overall back end of queries is very outdated
- the way the data is categorized by the publisher is biased and just outdated (eBay as a forum for example, which brings too much noise into the data)
- Expensive pricing model, everything is a separate service
- data sources
- fast insights derived from data
- image recognition
- provided to be useful to help identifying trends and inform marketing strategies
At the time, it proved to be the best choice across all other competitors based on our needs.
Do you think Quid delivers good value for the price?
No
Are you happy with Quid's feature set?
No
Did Quid live up to sales and marketing promises?
No
Did implementation of Quid go as expected?
Yes
Would you buy Quid again?
No