NetSuite, as good as you want it to be.
March 07, 2018

NetSuite, as good as you want it to be.

Julián González | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

NetSuite Enterprise Edition

Modules Used

  • Work Orders and Assemblies
  • Procurement

Overall Satisfaction with NetSuite

Our organization is a flower wholesaler in Canada with operations across the country. NetSuite is our ERP and different modules are used by different departments. Our company started using an ERP only in 2015 so, we are still in the process of increasing its usage by more people. So far, the main focus of NetSuite has been in our financial department. This means it is being used in purchasing, invoicing, accounts payable/receivable, and inventories. As far as I know, it addressed everything related to money, and so far we still have to use it more for operational purposes like having real time information regarding inventories, production processes, etc.
  • One tool that is outstanding in Netsuite is the search bar on the top. It is extremely easy to use and it will find anything related to your input. You can type a few letters of a vendor, a PO number, etc., and it will find it.
  • Netsuite has a very easy way to keep opening tabs that will appear on the lower part on any give page. If you open a vendor's information page, below you will see a tab with options like: Relationships, Financial, System Information, etc.; then if you click on Financial, below you will see another tab where you can see: Currencies, Transactions, Items, etc., and so on. It makes it ease to go back and forth without leaving the same page.
  • Shortcut for "Create New". There is this icon with a sheet of paper with a plus sign that when you roll over it will display a lot of different shortcuts for that specific vendor. You can go directly to Contact, email, task, Purchase order, etc. It is very handy and saves time to go to the desired place.
  • Netsuite gives you the option of personalize your home screen. You may not use this a lot but it is always good to have it.
  • In Netsuite most of the interfaces are not very intuitive. Once you learn the tricks of how to get where you want to go it is easy but most of the times you need to spend a while to find it or have someone to teach you.
  • The search bar works better without hitting "enter" after you type something. This is a little counterintuitive because in most websites people is used to hit enter after inputting the information in a search bar.
  • The dropdown menus on the top tabs sometimes are confusing. A good example is this: Vendors - > Purchases -> Enter Purchase Orders -> *and here you get two options: "List" and "Search". If you want to input a new purchase order is not clear what you are supposed to chose between "list" and "search". The use of the word "list" in a lot of menus is ambiguous.
  • Translating IT tools into net dollars sounds complicated. Certainly having the information on hand translates into labour efficiency even though it's hard to assign a specific dollar value to it.
  • Purchasing control is a good example of positive financial impact. Before using NetSuite, we had to to input every single purchase that was being made across the organization. It was impossible to track every operation and sometimes a vendor would get paid in full for an incomplete order. With NetSuite, every order has to be "received" and accounting has visibility on every transaction.
  • Production assemblies also has a positive financial impact. A good example was when one of our flower bouquets with very high volume was being input in the system with the wrong number of stems per bunch. Our financial department was able to spot the problem because the remainder inventories after the production assemblies didn't make sense, and we were able to correct the assembly.
  • Not a member of any user groups
  • aspel
Comparing Netsuite to smaller ERP solutions, standalone software or basic accounting tools would be unfair. Netsuite is a powerful tool that can be escalated to any size and any need most of the companies could have. In our case it is a great option for a medium size company. We may not have global operations, or gigantic manufacturing plants integrated in different continents but it works pretty well managing four branches across Canada with manufacturing operations. I'm certain that we don't use all the modules available but it's good to know that we won't need to migrate to a new ERP when the time comes to use more modules.
From the perspective of a user of only a couple of modules, NetSuite feels like a robust ERP where you could do absolutely everything you need. In my particular case, it works really well managing purchases as well as production assemblies. What seems to be the most important part is the way the corporation is determined to use NetSuite because, as in all IT solutions, the hardest part is the set up.
One interesting thing is that our company uses a different solution for everything related to Payroll and HR. This makes me think that in our case, NetSuite is less well suited for these matters.

NetSuite ERP Feature Ratings

Accounts payable
9
Accounts receivable
9
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Automated Invoice Processing
Not Rated
Shared Services Payments
Not Rated
Billings Management
Not Rated
Customer Receipt Applications
Not Rated
Customer Collections
Not Rated
Revenue Recognition
Not Rated
Cash Management
Not Rated
Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Transactions Tax
Not Rated
Subledger Reconciliations
Not Rated
3rd Party Accounting Systems
Not Rated
Inventory tracking
9
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
9
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Spending Control
Not Rated
Indirect Cost Management
Not Rated
Billing
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Invoicing
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Financial Performance Analysis
Not Rated
Project Financials Dashboard
Not Rated
Real-time Financial Reporting
Not Rated
Embedded Business Intelligence
Not Rated
Project Planning Collaboration
Not Rated
Project Planning and Scheduling
Not Rated
Project Manager Dashboard
Not Rated
Resource Manager Dashboard
Not Rated
Task Insight for Project Managers
Not Rated
Project Manager Mobile Functionality
Not Rated
Team Member Task Collaboration
Not Rated
Team Member Mobile Functionality
Not Rated
Project Candidate Search
Not Rated
Project Candidate Comparison and Analysis
Not Rated
Defineable Resource Pools
Not Rated
Defineable Resource Pools
Not Rated
Talent Profiles
Not Rated
Real-Time Project Reporting
Not Rated
Absence Management
Not Rated
Product Lifecycle Management
Not Rated
Sourcing Team Collaboration
Not Rated
Sourcing Analysis
Not Rated
Bids Analyzed and Compared
Not Rated
Catalog Shopping E-Commerce for Employees
Not Rated
Contract Authoring
Not Rated
Contract Compliance Management
Not Rated
Contract History
Not Rated
Contract Renewal Automation
Not Rated
Contract Repository
Not Rated
Contract Standardization and Enforcement
Not Rated
Electronic Signatures
Not Rated
Invoice Automated Matching
Not Rated
Purchasing Risk and Compliance Management
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Spend Compliance Management
Not Rated
Supplier Assessment
Not Rated
Supplier Communication and Collaboration
Not Rated
Supplier Management
9
Supplier Portal
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Mapping
Not Rated
Control Efficiency Assessments
Not Rated
Automated Control Assessments
Not Rated
Assessment Capture
Not Rated
Issue Detection
Not Rated
Automatic Notification
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Sourcing Management
Not Rated
Transportation Process Integration
Not Rated
Transportation Execution Management
Not Rated
Freight Payment Automation
Not Rated
Trade Management
Not Rated
Trade Regulatory Compliance Management
Not Rated
Customs Entry Management
Not Rated
Customs Document Management
Not Rated
Customs Document Collaboration
Not Rated
Fulfillment Management
Not Rated
Inventory Visibility
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Supply Chain Business Flows
Not Rated
Production Management
Not Rated
Contracted Manufacturing Management
Not Rated
Configuration Management
Not Rated
Work Definition
Not Rated
Work Execution
Not Rated
Advanced Fulfillment
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Multi-tier Supply Chain Planning
Not Rated
Performance Monitoring
Not Rated
Ideation Management
Not Rated
Requirements Management
Not Rated
Proposal Management
Not Rated
Innovation Portfolio Management
Not Rated
Product Master Data Management
Not Rated
Vendor Portal
Not Rated
Project Portfolio Management
Not Rated