Item: NetSuite ERP
Rating: 5
Author: Rafael Arias

Overall Satisfaction with NetSuite ERP

Use Cases and Deployment Scope

I used NetSuite CRM to manage users, their expenses, and managers. Much of what I currently do is provide support to multiple employees by assisting with log-in problems, new users registration and processing hours for many of our intern workers. I have also completed several different templates to easy the workload of creating new users in the future.

Pros and Cons

Pros

Get hours
Maintain user information
Collect expense data
Provides employment management

Cons

Easier template creation
More detailed/specific templates to be created.

Return on Investment

Ease of maintaining data

Other Software Used

ADP Workforce Now

Likelihood to Recommend

In all reality, it can be hard to recommend to use NetSuite but there really is not anything better to use. It can be difficult at times to create useful templates and other items as such. [In my opinion] it handles data well and that is about it.

NetSuite ERP Feature Ratings

NetSuite ERP Support

Support Rating

On behalf of some of my other colleagues that I have worked with that need support from time to time. They have let me know that NetSuite provides a good support team for its users to contact in times of necessity. I believe that this is one of the things/features that assist this software keep going.

Using NetSuite ERP

Usability

Because I believe that there are a lot of better features and UX elements that could be implemented. There is a lot of work that could be done in order to make the lives of many people much easier. You could create a better experience and it would make this a lot better on its own.

Comments

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NS Honestly

Modules Used