NS at a glance
October 17, 2023

NS at a glance

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Fixed Asset Module
  • ODBC
  • Revenue Recognition

Overall Satisfaction with NetSuite ERP

All financial transactions and reporting

Pros

  • Invoicing
  • reporting
  • customization

Cons

  • ACS hours do not roll over
  • enhanced reporting visability

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

I wasn't involved with the implementation phase

Would you buy NetSuite ERP again?

Yes

Depending on which module
ACS is great but it's a paid service. Support at NS is challenging - overseas tech help call without notice and seem to be rushed to close the support case. There is a lot of back and forth to bring support up to speed on the issue.
Fixed Asset module is clunky

NetSuite ERP Feature Ratings

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