NetSuite review
October 18, 2023

NetSuite review

Noel Vandever | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • OneWorld (multi-country and multi-currency)
  • SuiteSuccess
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

Multiple subsidiaries - intercompany transactions
Fullfillment subsidiary/centralized purchasing - inventory efficiency
sales automation - orders daily received/loaded and daily reporting to main vendor/customer

Load monthly inventory pricing for many items

automate receivable collection posting

monitor sales activity to track to meet sales goals

Ship efficiently - pull/pack/label/track

Automate financial reporting in predefined statement layout

identify gaps/exception processing





  • Fullfillment subsidiary - pick/pack without having to log in/out of different subsidiaries
  • Automate sending daily sales data to main customer/vendor
  • Scaleability - went from 3 warehouses to 6 in a year
  • Improved trouble shooting/timely resolving support cases
  • Implementation team not understanding business causing rework
  • More script training/management to prioritize and be sure priorities established
  • Achieved scalability with warehouse growth
  • Automation/less time to input sales orders and report daily sales
  • Improved warehouse efficiency
Improved automation and analytics reporting.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

No

Did implementation of NetSuite ERP go as expected?

No

Would you buy NetSuite ERP again?

Yes

Easy to use-SuiteAnswers and dashboards, favorites, global search tools
Time to resolve issues very long. Have to escalate several times to get issue addressed. Other times? Issues/cases are just closed and have to be reopened.

Seems inexperienced users working support cases
NetSuite ERP helpful with multiple subsidiaries and high volume processing.

NetSuite ERP less suited for low volume, single entity, not international