Item: NetSuite ERP
Rating: 8
Author: Mike Xidis

Use Cases and Deployment Scope

NetSuite, we like to say, is our source of truth, so all data goes into it and anything that we need to know about the company comes from NetSuite. We use it as a data warehouse and then serve it out to wherever and however we need to serve it out. I think the biggest thing is tracking our business records. From customers to sales orders, estimates, items, and bill materials. Again, we use it as a source of truth, so being able to track all that stuff, know where it's at, and not have questions about whether is it this spreadsheet or that spreadsheet.

Pros and Cons

NetSuite has several different UI ways that a user can go in and pull reporting on a whole bunch of different databases without having to call somebody in IT to generate a report.

NetSuite has a bunch of ways where you can pull reports like save searches, and there are limitations on how many links you can go to get that data. Rather than make save searches work, they just create a new module instead of making the old module work. So now I have to learn this one and that one.

Return on Investment

Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.

Alternatives Considered

Acumatica

NetSuite, it's right up there with Dynamics and Salesforce. I think it's primarily focused on tracking the finance side of things in our business, but the ability to API into so many other different things and have so many already-built solutions that we can just plug in makes it good.

Key Insights

Do you think NetSuite ERP delivers good value for the price?

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Would you buy NetSuite ERP again?

Yes

Usability

Likelihood to Recommend

I think NetSuite's really good at a high order volume and tracking when you have a lot of transactions and information coming in and out, it's great as that stopping point for the information. Where I think they could do a little work is on the UI and usability of getting more reactive elements into the base UI, getting users closer to the data without having to do so many clips.

NetSuite ERP Review

Software Version

Overall Satisfaction with NetSuite ERP