NetSuite ERP Review
November 03, 2023
NetSuite ERP Review
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with NetSuite ERP
We're using it to help us improve all of our accounting processes, to streamline our system so it's something that's scalable and will grow with our business as we grow. We're using it to deal with all of our day-to-day accounting needs to help us with our inventory processes, our routing, our work in progress, tracking, costing, and going to help us track customers, sales. Those are the main things that we're using it for. The biggest thing that we looked for was simplicity of use, that we could get people on board and using it more effectively. We come from another ERP solution, which was a total disaster for us. It wasn't implemented well, didn't suit our needs, we couldn't get anyone trained up to be proficient in it in any reasonable timeframe. So we needed something that we could bring people in, get knowledgeable, get proficient on a reasonable basis, and NetSuite's able to do that for us. So that was our biggest thing, but then also to be able to grow with us as we start, as we're coming from an R&D company moving into manufacturing, we're going to be over three continents, sales in the millions and tens of millions of dollars. We needed a solution that was going to be able to grow with us, and so that's what NetSuite is for us, it's that solution that's going to be able to take us from zero and run with us right up to being a billion-dollar company.
- The big piece is it gives us a lot of the KPI indicators. When you land on the dashboard and right away you're able to identify, you'll create key information. I'm not having to dive into layers and layers of reports to get what I need. I can set it up and configure it, and then every time I log in I see it there. So that's probably one big thing.
- The other thing is it brings together all these different pieces together into one ecosystem. I'm not having to get 20 different integrations to make it functional. It works just on its own. And then if I do need to, there are partners that work really well with integrations, so if there is something that works well, I can bring it in, but I don't have to at the same point in time. So those are a couple of big things that are really helpful.
- I think some of it is in terms of some of the reporting, some of the reporting is really great out of the box. Some of the save search features require a bit more work to get set up, configured, and operating. It'd be nice if there were a few more prebuilt ones that would be really helpful there in some different industry segments. So that would just help to make things a bit easier. The fact that it's there and I can configure it to get information is great, but I still have to have someone who feels comfortable setting all those up and that can take some time.
- Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
Yes
Would you buy NetSuite ERP again?
Yes