Overall Satisfaction with NetSuite ERP
So within the organization, we use it to connect to various third-party platforms where we use it to supply our franchisees with ingredients and then also to build those franchisees for royalties based on their sales. So we do the full cycle of all the way from invoicing to collection and integrating our expense platforms and all accounting stuff. So the thing that we've worked through since I've been on board has mainly been integrating some of our third-party applications. So we've done some of that in-house and we've used some external help to make sure things are connected properly.
- One thing that I've used it personally is when we moved into Canada there was a need to do different things on our invoicing for our customers. They needed to see our registration numbers and some specific requirements for that market. So one of the things we were able to do pretty quickly was create new PDF forms to print for our Canadian customers so that we would be in compliance.
- This probably is a misunderstanding because I've only been in there 8 months, but one of the things that takes us more time than we'd like is just getting our banking stuff wrapped up, and that's a project we've got going on with a third party to help us to get that talking to each other, to at least get it a little automated to help us move a little faster.
- I think it's been better. I think from a reporting perspective, what we're able to pull out of this system is better than, and this is at this company because I only have 8 months, I know word of mouth that what they had before wasn't very good at getting numbers out and so this is much easier for us to pull the numbers and report to our leadership team.
I've used several of the other accounting and ERP software out there. But I think this one compares very well, I find it to be very intuitive.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
Yes
Would you buy NetSuite ERP again?
Yes