Give your CFO a break from complex upgrades; NetSuite ERP is cloud-first from the start
Overall Satisfaction with NetSuite ERP
We use NetSuite ERP as our ERP, handling general ledger, accounts payable, accounts receivable, warehousing, inventory, and other functions. Currently we manage HR/payroll elsewhere, but looking to bring it in scope. The major use case for our ERP is to not only handle financials in general, but help us manage the stock functions of our franchised stores and centralise ordering. In our group corporate office we have demand planning and ordering functions, and we see the ERP as a key way to manage this, while freeing the stores to focus on customer care.
Pros
- It was born in the cloud and is cloud-native at every step. There are no clunky on-premises integrations to deal with.
- SuitePeople is tremendously full-featured and highly usable
- It offers strong reporting / BI options, including integrations with third-parties
Cons
- Trial/test/developer account options are very limited
- The scripting language / customisation options can be complex
- Training options are lacking
- Positive - enabled WFH/remote/offshoring without any on-prem infrastructure
- Positive - enabled centralised ordering across a franchised store model
- Negative - costly third-party customisation work
NetSuite ERP only offers a cloud model, vs. BC's on-prem and cloud models. However, this is not necessarily a bad thing. If you're deploying on-prem you may find yourself introducing all kinds of needless complexity you later regret. NetSuite ERP came fully-featured and remains up-to-date, and this was a valuable feature. The last time our CFO upgraded the previous on-prem ERP he said he was never going to do that ever again due to the vast amount of work and testing needed for all the integrations and add-ons.
Do you think NetSuite ERP delivers good value for the price?
Yes
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
Yes
Did implementation of NetSuite ERP go as expected?
Yes
Would you buy NetSuite ERP again?
Yes


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