New Relic Infrastructure
September 13, 2021

New Relic Infrastructure

Rick Pearson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic Infrastructure (NRI) is being used across MOST of the servers that we manage on behalf of clients. We have almost daily questions about the performance of the servers and NRI is invaluable when answering these questions. We also use it for capacity planning and sizing of replacement servers.
  • In depth display of the CPU, memory, processes, etc. about a specific server.
  • Ability to go back through history in a very intuitive way to identify past bottlenecks and usage trends.
  • Less noise on the High CPU alerts - has a LOT of useless information.
  • Alert management is very complex.
  • Better control over the infrastructure.
  • Infrastructure management is a bit of a chore but NR makes it much easier.
  • Clients love the charts it produces.
None of the above, BUT it has increased our reputation in our client's eyes.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

General Infrastructure monitoring is useful.
Would be nice to have some option to "de-aggregate" the servers with the same name.