Worth the investment

New Relic was added to the web services for our media distribution platform. New Relic helps us identify which service APIs are having performance problems or errors. It is capable of collecting and aggregating applications logs in real-time and analyzing all the logs' data in regular intervals to discover functional and performance level issues.

Our platform provides a video catalog and digital rights management for major streaming services with heavy SLA penalties for service outages or slow performance. New Relic helps the infrastructure team identify failing services and identify bottlenecks in the system. New Relic is one of the primary monitoring services we depend upon.

New Relic helps reduce our SLA costs and ensures our systems are fully functioning 24/7. Without New Relic, our teams would pour through logs to help identify past problems. New Relic helps identify issues in real-time and provides a visual representation of performance that is easy to navigate and understand.

DevOps sets up alerts to monitor web APIs for errors or poor performance. Prior to New Relic, DevOps would go over historical logs from various systems to reconstruct and diagnose an error. Now, alerts are set up which immediately notify when there is a problem. This allows DevOps to focus on the issue as it occurs in real-time.