Overall Satisfaction with New Relic
New Relic is the APM monitoring solution for a cloud product line, wherein we monitor the web and mobile applications deployed and the corresponding backend. Its also used to identify any potential issues with the applications both at the frontend as well as at the backend. It's integrated with ReactNative, Angular as well Kubernetes infrastructure. It enables us to maintain a very high uptime thus driving customer satisfaction and increasing overall efficiency.
- Ease of integration with various layers of application like Kubernetes and Docker containers.
- Very well integrated with other tools such as PagerDuty, JIRA, MS Teams.
- Easy to programmatically provision using Python and Shell Scripting.
- Web UI can be improved upon and made simpler.
- Better tagging to separate out dev, QA, and production resources.
- Improved DevOps and SRE Practise.
- Increased in development team productivity.
- Better customer satisfaction.
It really ties together the whole application architecture and gives a holistic view of deployments. This in turn makes it easy and with confidence, you can release it frequently. This aids in becoming totally agile.
New Relic definitely helps in quicker cloud adoption and it increases confidence with deployments. Its dashboards are top-notch and aid the overall team and management to get a good view of the application deployments and performance. You can release faster and with more confidence. Easily find out issues and reduce the risk.
It has increased the DevOps team's agility as they can quickly find out performance issues and errors in recent deployments. Compare and contract quickly with historical data. As well as the dashboards provide a birds-eye view of various factors CPU, RAM, Application usage patterns, you can even monitor the cost and take optimization actions.
New Relic has been a more holistic solution and has a focused solution in the APM space. As well as you have advanced capabilities.
Do you think New Relic delivers good value for the price?
Yes
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
Yes
Did implementation of New Relic go as expected?
Yes
Would you buy New Relic again?
Yes