Great Monitoring Software and Great Feature Set

New Relic is being used for an added layer of platform health monitoring by my clients. It is used to capture performance metrics and analyze the data to keep an eye on performance trends and action on any negative performance. It gives them a view of the platform and remote services performance that they would otherwise have to use multiple portals to view and gain access to.

Having one dashboard to see performance at-a-glance improves the efficiency of our team. Having this overall view of performance enables us to monitor high traffic events during peak periods and gives us the holistic view of any and all performance metrics giving us the ability to react quickly and engage the needed teams to resolve the issue.

New Relic keeps us confident in our releases and gives us the ability to quickly catch a regression and act on it. New Relic is definitely a big help regarding cloud adoption since you can test and compare performance before and after a migration.

Alerting is a major benefit when the platform itself does not offer this feature. During off-hours, these alerts come in handy letting the team know there is an issue, and with deployments occurring overnight this is key. If regression occurs that was not found in testing in a lower environment, this helps us catch it and act on it.