360 degree solution for your application and infrastructure monitoring
Updated March 23, 2023

360 degree solution for your application and infrastructure monitoring

Aman Makwana | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

we are using many new relic sub products for our many use cases we are using it as APM tools, infrastructure monitoring tool in order to monitor our large number of server fleet, Database monitoring, Kubernetes Cluster monitoring, track bugs and issues in application code, alerts and warnings for uptime of our application or to get the overall idea on how our product is performing under certain circumstances and for better scaling and resources optimisations.

Pros

  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only

Cons

  • firstly when we are integrating the tool with our infrastructure at that time we have faced some issues but afterwards it was smooth
  • some testing of configuration should be done from UI only and not by user who has to generate the error in order to visualise it in new relic
  • Reduced our time to resolve the issue, downtime
  • Scale our resources based on past data charts

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

Our product is used by vast amount of users and also users are getting increased also we have large numbers of infrastructure involved to run this giant system we have manny servers, 4 to 5 kubernetes clusters, databases, 2 public clouds so in order to achieve the excellence in infrastructure side new relic has helped us in many ways we don’t have to open the public cloud console and along with it 2 or 3 other tabs to view the resource utilisation by new relic we can view our entire infrastructure under one hood, also their utilisation, alerts, logs, uptime control all can be done from the same tool only.

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