Excellent service from an excellent company Nextiva Business Phone Servicehas it all
December 07, 2023
Excellent service from an excellent company Nextiva Business Phone Servicehas it all
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
Use it daily for business related support calls to customers and vendors for various issues
- Support
- Call quality
- Features
- Hold music file size
- Simpler call flow setup
- Everything else is fantastic
- Better service than my previous phone system
- Customers are extremely happy with the call quality and ease of use with the feature set
- Support is fantastic I can’t say enough about it
More features and more phone choices and other telephony equipment
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Nextiva Feature Ratings
Using Nextiva Business Phone Service
11 - Billing, HR, Sales, Service departments all use Nextiva Business Phone Service phones and everyone loves the quality and ease of use.
1 - It's a technical process but not overly complicated and if any issues come up Nextiva Business Phone Service support is extremely fast to answer and resolve any issue regardless of day or time or holiday.
- Always working
- Voicemail
- Fax service
- Incoming faxes sent through email to save paper and when used with a distro list in Office you can make sure everyone that needs to see a fax gets it in their inbox
- Already use it for everything the previous phone company had in place, just works better and better call quality than before