Easy for the price and most simple and user friendly
January 23, 2024
Easy for the price and most simple and user friendly
Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva for our phone and faxing services for our small company. We find it useful when working from home or on the go with the application on your phone. Faxing can be difficult at times with our printer it can get disconnected from wifi or the phone. but We can utilize the faxing option by scanning through website as well.
Pros
- user friendly apps
- faxing through website
- friendly call center help
Cons
- Faster call times
- faster faxing services through printer
- updated apps
- Call forwarding and phone set up easy
- use of app while in wifi working from home has been useful for our practice.
- has had issue with faxing and had to spend time to get it back up that took us away from work duties to manage and fix
More user friendly and faster call times when calling customer service center
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
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