Good cost and features for corporate solution
October 12, 2017
Good cost and features for corporate solution
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with NUVI
We utilize NUVI to post on social media channels for each of our hotels and restaurants. We also use NUVI to run analytics reports for all of our properties. We use it on a corporate level to view the performance of the entire portfolio, as well as on a property level to manage and post on listings. Primarily we utilize the channels and publishing features. The major problems it solves for the property is the ability for multiple people to collaborate and post on multiple channels. For our corporate team, it solves the problem of not being able to see on a wide scale how our properties are performing.
- Aggregate analytics reports
- Calendar view of scheduled posts
- Post to multiple platforms
- Can be glitchy
- Color pallet is dark some users do not like it
- No spell check in posting
- Setup of monitors confusing for basic users
- No backup of scheduled posts if platform crashes
- Goals for consistency of posting now acheivable
- Corporate team able to provide pin-point support to team members based on analytics reports
- More engagement on content
- More continuity of marketing and messaging across channels
NUVI is a win for us because it is the right cost and the right features for our company. I anticipate we will grow out of it as our property level users request additional functionality, but in the meantime, it has been useful and we have just completed our contract for our second year with the program.
30 - Director of sales and marketing, sales manager, general manager, director of digital presence, social media coordinator, social media champion, reputation champion, marketing coordinator, sales coordinator, restaurant manager, restaurant supervisor, director of food and beverage, front desk manager, front desk agent.