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OneCause is great!
April 29, 2022

OneCause is great!

Kara Farris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We used OneCause to execute a raffle for a chance to win a rare collection of Pappy Van Winkle. The setup was easy to use and the customer service was excellent! We will use OneCause again for a future raffle event.
  • Excellent Customer Service
  • Easy to use platform
  • Safe vendor for taking payments
  • Great reporting tools
  • I would like to see a "purchase ticket" button added to the welcome screen, versus on the side menu
  • I wanted participants to purchase a ticket without signing in first
  • There are many tools available to make sure your event is set up properly.
  • I enjoyed not having to process payments and felt comfortable knowing participants' sensitive information was protected.
  • Keeping track of sales was so easy! I could provide my leadership team with hour-by-hour updates if needed.
The platform gives clear step-by-step instructions. If you still need help, OneCause University has everything you can think of to help you through any issues you may have. I believe the participant side was very easy to navigate as well.
My Customer Success Manager was amazing! She came to my rescue a few times and I am very thankful for Sarah. It was easy to schedule meetings with her as well.
I have not used other products.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

I was lost on how to set up a raffle event but my customer success manager did an amazing job of walking me through the process and making sure our online-only raffle was set up properly. Additionally, I LOVED the OneCause University. This tool was extremely helpful when building out the rest of our event. We look forward to using the platform again in a few months for our next raffle.