Happy with OneCause
April 29, 2022

Happy with OneCause

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use it to run our silent, live, and online auctions.
  • keeping track of donor and attendee information
  • credit card charges, refunds, and payments
  • reports
  • An addressee field needs to be added to the thank you letters that use titles. For example, I'd want to be able to send a letter to Mr. and Mrs. John Doe, not Jane and John Doe.
  • Apostrophes cause strange characters to appear in all exports.
  • How do I enable Excel exports fields, like descriptions, that are larger than 256 characters to be able to be used in their entirety in a Word mail merge doc because currently they get cut off at 256 characters?
  • Our 2022 event's ROI, donations, attendance, and purchases surpassed our previous event in 2019.
  • Because of the software our volunteers' time and efforts were used efficiently when entering and editing data.
With uploads, imports, and manual entry I can enter and maintain all the data quickly and easily, plus with reports, exports, and mail merges I can create whatever I need as well.
Always answer all my questions quickly and precisely.
Other auction software many years ago, I can't remember their names.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

The software is easy to use, the helpline is excellent, and the event day staff are extremely knowledgeable and helpful.