Item: OneCause
Rating: 9
Author: Verified User

Overall Satisfaction with OneCause

Use Cases and Deployment Scope

OneCause is an excellent platform for your fundraiser. The site is easy to use, the organization is ideal, and the ease of use for your participants is a highlight.

Pros and Cons

Pros

Keeps all information in one place.
Easy to use for participants.
Customizable to your event.

Cons

Guidance on how to use the platform.
Understanding every fundraiser is different and what is expected from each of them.
Help function was definitely a low point.

Return on Investment

OneCause has improved our fundraiser efforts over the years.
Being able to purchase items and make donations at home versus being at the event has dramatically increased our donations.

Usability

It is excellent when it functions correctly; when it doesn't, getting help is ridiculous in my opinion.

Support Rating

I reached out multiple times to support and never got the issue resolved. Support was not listening or reading the problem over and over again.

Key Insights

Do you think OneCause delivers good value for the price?

Not sure

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

OneCause is useful for organizations with large fundraising events and wants everything to be electronic. From making donations and purchasing tickets to bidding on items, this platform keeps everything organized and user-friendly for all guests and participants. Events that still use cash and checks at their events, along with Venmo, are not the easiest to handle.

Comments

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OneCause for Fundraiser.