Item: OneDrive
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

OneDrive is used by my entire organization and has been for at least four years. It was an additional Microsoft product that came with an organization-wide email upgrade and was subsequently made available to everyone. My department uses it regularly as we frequently work remotely while traveling on business, so it provides access to necessary documents/files.

Pros and Cons

Cloud storage.
Multi-device syncing.

Desktop access glitches/shuts down.
More aesthetically pleasing interface.

Return on Investment

Saves time.
Reduces unnecessary emails.

Alternatives Considered

Google Drive

I used Google Drive for my personal cloud storage and I prefer it to OneDrive, but my business chose OneDrive and that's what I use. OneDrive is synced to my Microsoft-hosted email account and is integrated into my workflow and work devices, including a laptop, iPhone and iPad. In that regard, OneDrive is easy to use.

Support Rating

I have not had to use tech support for OneDrive because I have not encountered any issues with the product. My organization's computer and technical services department is fluent in Microsoft products, so I would rely on them to address and/or fix any issues that would arise with OneDrive. The help topics in OneDrive have been more than adequate for answering initial questions as I was learning the product.

Key Insights

Do you think OneDrive delivers good value for the price?

Yes

Are you happy with OneDrive's feature set?

Yes

Did OneDrive live up to sales and marketing promises?

Yes

Did implementation of OneDrive go as expected?

Yes

Would you buy OneDrive again?

Yes

Other Software Used

Zoom, Google Drive, Chrome River EXPENSE

Likelihood to Recommend

OneDrive is very useful for organizations with people located in different buildings and/or frequent travelers, as it provides virtual access to documents and files. My team uses it to share/host working documents among those of us who travel 20-40 percent of the time, meaning we no longer have to email documents back and forth but can instead access them from the cloud.

A great cloud storage solution for businesses

Overall Satisfaction with OneDrive