OnPay is spot on!
December 28, 2022

OnPay is spot on!

Stephanie Butts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPay

We use OnPay to process our payroll, make our tax payments, file our tax returns, and complete end-of-year payroll reports. I selected OnPay because they offer a complete packaged solution at a very good price point. Set up was very easy, and the support has been outstanding.
  • Respond to inquiries very quickly
  • Resolve issues in a timely manner
  • Makes on boarding a breeze
  • I would like it if they could make the 401k payments to Edward Jones
  • I would like new employees to complete additional sections like Emergency Contact via the app
  • I would like to get notified when a potential employee has accepted a job offer instead of having to log in to find out
  • Online onboarding
  • Easy input of payroll and running of reports
  • Excellent customer support
  • OnPay has reduced the amount of time I spend on payroll by 30%

Do you think OnPay delivers good value for the price?

Yes

Are you happy with OnPay's feature set?

Yes

Did OnPay live up to sales and marketing promises?

Yes

Did implementation of OnPay go as expected?

Yes

Would you buy OnPay again?

Yes

When we got to 8 employees we started using OnPay and it has been fantastic at reducing the amount of time I spend on payroll. I imagine for a smaller company, it may not reduce the payroll burden as much.

OnPay Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10