OnPay is spot on!
December 28, 2022
OnPay is spot on!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnPay
We use OnPay to process our payroll, make our tax payments, file our tax returns, and complete end-of-year payroll reports. I selected OnPay because they offer a complete packaged solution at a very good price point. Set up was very easy, and the support has been outstanding.
Pros
- Respond to inquiries very quickly
- Resolve issues in a timely manner
- Makes on boarding a breeze
Cons
- I would like it if they could make the 401k payments to Edward Jones
- I would like new employees to complete additional sections like Emergency Contact via the app
- I would like to get notified when a potential employee has accepted a job offer instead of having to log in to find out
- Online onboarding
- Easy input of payroll and running of reports
- Excellent customer support
- OnPay has reduced the amount of time I spend on payroll by 30%
Better service at a lower cost.
Do you think OnPay delivers good value for the price?
Yes
Are you happy with OnPay's feature set?
Yes
Did OnPay live up to sales and marketing promises?
Yes
Did implementation of OnPay go as expected?
Yes
Would you buy OnPay again?
Yes
Comments
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