Item: Ooma Office
Rating: 10
Author: Marc Brandenburg

Use Cases and Deployment Scope

We use Ooma Office so we can forward to our cell phones. It has a different, distinct ring so we know we are never missing a business call, no matter where we may be. The WiFi calling is crystal clear and for as long as I've used it, there has never once been an issue.

Pros and Cons

Call forwarding.
Multiple lines.
WiFi calling.
Different voicemail capabilities.

Currently, as a small business owner, I'm satisfied.

Return on Investment

No missed calls.
Can be reached even on the golf course.
Very simple to navigate.

Alternatives Considered

I've only ever used this product for my office. No other experience.

Support Rating

I've only ever had an issue once and it was my fault. I called support and within minutes I was back in business.

Key Insights

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Other Software Used

QuickBooks Desktop Pro, Microsoft 365 Business

Likelihood to Recommend

I think Ooma Office would suit any size office. It's cost efficient, easy to set up and use. If and when the time comes to add a new line, it's very simple. I love the fact that I can forward it to my cell and make calls using Ooma Office from my cell.

My office phone service review

Overall Satisfaction with Ooma Office