Value VoIP Without Value Quality
September 07, 2021

Value VoIP Without Value Quality

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Ooma [Office] is our company-wide VoIP service. We are tiny but it allows us a chance to communicate with both staff and patrons in ways that help facilitate all our products and services quickly and easily. It is a well-serviced product that has helped us get every product and need quickly filled and all problems solved fast. Their service and pricing is amazing.
  • Affordable pricing for small businesses
  • 24/7 customer support
  • Easy web function for low-tech employees
  • Bare bones services
  • Hardware selection is minimal
  • No centralized message center
  • Low cost
  • Easy to use
  • No frills
  • Saved us a ton over landline
  • Incredible customer service
  • Easy website navigation
Ooma [Office] was [the] cheaper option over Nextiva. It didn't have near the features of Nextiva, but saved money for us month to month. The features that we were losing out on, while interesting, were not things we needed in order to support our organization. We were very happy with our choice and the month to month billing means if we ever become unhappy, we can upgrade with no hassle.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma [Office] is the perfect product if your operation is looking to save money or [does] not need a whole slew of extra features. It isn't going to do things that other VoIP offers, but what it does offer will solve all your needs. It is a very straightforward service that gives you exactly what you need at a price you want, and won't inundate you with extra features that can be confusing.

Ooma Office Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Audio conferencing
10
Mobile app for iOS
Not Rated
Mobile app for Android
10