Ooma communications system - recommended
August 31, 2021

Ooma communications system - recommended

David Buckley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

We were wanting to cut costs on our church's communication budget. Our local telephone company was charging us an arm and a leg for local calling. We were able to switch to Ooma Office, keep our church's phone number, and save 50% on our telephone budget.

I especially like the Ooma app for my iPhone. I am not always at the church office (small staff) and I will get the phone calls transferred to my phone very clearly marked as coming from Ooma and not a personal phone call.

I highly recommend it!

Pros

  • Inexpensive
  • User friendly
  • Great communication tool

Cons

  • Sales
  • Easy access voicemail
  • Phone app
  • Cost effective
  • More frequent contact with customers
  • Saves time
  • Saves money
We only used our local phone company. Compared to our local phone company, Ooma Office beats it hands down. It is much cheaper. It has an app for my phone that works brilliantly. It is user-friendly. We are able to take calls both in the office and when we are mobile. The answering service works great.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

I am limited in my experience, but it has been great for our small church. For our budget = outstanding. It is user-friendly. It manages many people well - just set it up and it does what you need it to. I would recommend this to any small business for a communication system.

Ooma Office Feature Ratings

Directory of employee names
8
Call recording
10
Call screening
10
Message alerts
10
Mobile app for iOS
10

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