Ooma Office - Great VoIP Solution
July 08, 2022

Ooma Office - Great VoIP Solution

Steve Parker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Office phone system. Cost-effective and feature-rich. So easy to set up and configure. Allows our clients to reach us quickly and leave a message just a quick. So glad that we moved from the big carrier to Ooma!
  • Set-up is easy and quick
  • Lots of great features
  • Cost effective
  • Group - team fax capability
  • Improved headset connectivity
  • Multiple office speed dial lists
  • Easy set-up
  • Call forwarding
  • Call park
  • Music on hold
  • Profession telephone communication with client
  • Always on ready to action system
  • Easy to deploy
RingCentral is far more difficult to set up and costs more (monthly).

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma works best in a small office environment, with the owner/administrator being hands-on. Might be more challenging for a larger enterprise.

Ooma Office Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Audio conferencing
10
Mobile app for iOS
10
Mobile app for Android
10