Content but not Crazy about Optimizely Content Marketing Platform
July 24, 2023

Content but not Crazy about Optimizely Content Marketing Platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Content Marketing Platform

We were looking for a solution to help us mange ownership and workflows associated with producing various marketing assets. Tool needed to provide alerts to keep team on track and reporting capabilities so managers and peers could monitor progress vs relying on spreadsheet and hoping someone made appropriate updates. Needed to have library functionality as well to share materials with and outside of our team so there could be a single source of truth.
  • Visibility of project statuses
  • Easy to learn basics
  • More advanced workflow options
  • Search function not great
  • Clear SLAs between groups
  • Content visibility
For my team it's all about email scheduling. We translate our complicated excel down to tasks individual team members are expected to manage in our marketing automation system. Those tasks then alert other parties as to our needs in order to hit our delivery schedule which feeds our lead gen email activities. Without this there would be lots of confusion and mistakes.
Visibility our where things stand is huge for us. If it isn't in the platform it isn't real so we can start chasing the parties responsible to hit our milestones. Having this concretely shows when and who started a project, what the requirements so if something is put into the queue late or vague fingers are pointed appropriately and we have fact based conversations vs. memory based conversations.

Do you think Optimizely Content Marketing Platform delivers good value for the price?

Not sure

Are you happy with Optimizely Content Marketing Platform's feature set?

Yes

Did Optimizely Content Marketing Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Content Marketing Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Optimizely Content Marketing Platform again?

Yes

Acknowledge that the way we're using it isn't necessarily the intended purpose. While we are using it to manage workflows for created content like ebooks, reports, or similar we're also trying to use it as a bit of a project management solution on how those assets get deployed. Trying to make that work over purchasing a separate tool. At times it works better than others. Trying to map the content calendar schedule to other schedules isn't really possible with our other activities so we are often left pulling data from here and migrating else where to provide full visibility of project status.

For general content orchestration works as well as each user.

Optimizely Content Marketing Platform Feature Ratings

Ideation
Not Rated
Approval workflows
7
Content collaboration
Not Rated
Content calendar
5
Network for content licensing/production
Not Rated
Content hub
7
Embedded CTAs
Not Rated
Content distribution
Not Rated
Content promotion
Not Rated
Content automation
Not Rated
Closed-loop tracking and reporting
Not Rated
Content performance analytics
Not Rated
Campaign optimization dashboard
Not Rated
Competitive analytics
Not Rated