1. Home
  2. Customer Relationship Management (CRM) Software
  3. Oracle CRM On Demand Reviews
  4. User Review of Oracle CRM On Demand
Oracle Review
February 18, 2021

Oracle Review

Randi Yeaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle CRM

THis is being used by Sales Team. It collects all Contacts and Opprotunities we have with them
  • Contacts
  • Leads
  • Opportunities
  • Projects
  • Notes
  • Attachments
  • Integration with other software
  • Easier to look up information
  • Easier to get to contacts based on opportunities
  • Workflows with step by step instructions
It is right in line with Insightly. Salesforce has more integrations and it is easy to call in for help solutions. This is more self taught and working to build your own system that is best for your company's needs. Very good CRM for the price. Easy to follow instructions and testing setups
[Well suited] where a business is gathering and using a lot of contacts and leads. Small business where the clientele is limited it would not be as useful.

Oracle CRM On Demand Feature Ratings

3.9
Customer data management / contact management
8
Workflow management
1
Territory management
1
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
1
Contract management
5
Quote & order management
5
Interaction tracking
1
Channel / partner relationship management
5
4.0
Case management
8
Call center management
3
Help desk management
1
6.0
Lead management
9
Email marketing
3
4.7
Task management
8
Billing and invoicing management
4
Reporting
2
5.3
Forecasting
9
Pipeline visualization
2
Customizable reports
5
3.8
Custom fields
9
Custom objects
2
Scripting environment
2
API for custom integration
2
8.5
Role-based user permissions
8
Single sign-on capability
9
5.0
Social data
5
Social engagement
5
5.0
Marketing automation
5
Compensation management
5
10.0
Mobile access
10