Customization friendly, current tech and ongoing support!
October 31, 2017

Customization friendly, current tech and ongoing support!

Bennett Walker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle PeopleSoft HCM

PeopleSoft HCM is utilized by all employees across the entire organization. It addresses the issue of being the system of record for all employee related transactions as well as the payroll system. We utilize it as the hub of data to flow out to vendors and between systems here at the hospital.
  • Configurable and customizable - PeopleSoft HCM, like all PeopleSoft products is extremely customizable and configurable. With the new Related Content Framework Event Mapping we are able to customize on top of the delivered code to accommodate our users needs
  • Staying current in the mobile tech world - PeopleSoft HCM has adapted well over the last few years to the mobile/form-factor changes that have come with an evolving mobile landscape. The new fluid UI is the best example of this and allows us to adapt our customized system to a mobile framework.
  • Continuous updates - Oracle is providing 4 quarterly updates to the PeopleSoft HCM system, which are available to adopt selectively.
  • Expensive - PeopleSoft license fees are not trivial.
  • High maintenance - due to the customizable nature of PeopleSoft it requires a higher level of maintenance than other software.
  • Slow to adopt new technologies - While PeopleSoft has BI Publisher, connected queries and fluid approvals now, they have taken time to be rolled out when other providers have had them longer.
  • Ability to manage new employee on-boarding through a customizable loading process, this is due to the flexible and customization friendly back-end PeopleCode language
  • Ability to maintain current technology by leveraging the Fluid/Mobile interface by taking upgrades
  • Negative experience carrying forward customizations to code, primarily because the ability to customize has been so available without restrictions that PeopleSoft can be difficult to upgrade.
PeopleSoft HCM is very well suited for a medium-sized organization (1000+ employees) or larger that has particular needs, such as employee tracking with special account and job code flags along with special payroll rules. PeopleSoft HCM does a great job of making multinational tracking and languages fit with all of the modules, and that is a great benefit. Where PeopleSoft HCM falls down is with smaller organizations due to the higher licensing cost and more of a standard set of employment rules.

Oracle PeopleSoft HCM Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
9
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
5
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
4
Employee recognition
2
Tracking of all physical assets
10
Report builder
3
Pre-built reports
9
Ability to combine HR data with external data
6
Performance plans
6
Performance improvement plans
6
Review status tracking
7
Review reminders
6
Multiple review frequency
8
Create succession plans/pools
4
Candidate ranking
6
Candidate search
6
Candidate development
6
New hire portal
3
Manager tracking tools
6
Corporate goal setting
4
Individual goal setting
3
Line-of sight-visibility
3
Performance tracking
4
Job Requisition Management
4
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
7