Outreach is good but it's competitors might be better
September 10, 2019
Outreach is good but it's competitors might be better
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
We use Outreach for our outbound phone calls, emails, sequences, and tracking people's output and dial numbers/emails/tasks.
Pros
- It is really super great at making sequences with manual or automatic emails!
- Great at masking our phone numbers as a local number.
- Great at tracking opens on emails.
Cons
- There is no click to dial function as found in SalesLoft.
- Parts of the user interface are clunky and takes me off the page I want to be on from time to time.
- Tracks information on companies but does not always find the right info.
Reports on daily dials/emails/tasks are generated and reviewed by management at our company. I know more in-depth reports are available but they don't seem to get used.
- Almost none, we switched from SalesLoft and I haven't noticed much of a difference.
- Negative impact because we no longer have the click-to-dial function which I think was heavily used by our team.
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