Outreach for sales
June 24, 2022

Outreach for sales

Brooks Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

As a salesperson, I used to outreach to maximize my ability to connect with prospects and customers. I consistently had between 100 and 200 people running in sequences at any given time. I had sequences that were fully automated and running in the background (to drum up the interest), sequences that were partially automated and helped me stay on top of prospects that I was interested in but unable to focus too much time on, and sequences that were completely manual and assisted me in reaching high-value, engaged prospects on a regular and effective basis.
  • Keep your mail and phone schedules regulated and consistent, nothing falls through the cracks
  • Automating touches to maximize your ability to connect with prospects
  • Tracking touches, opens, links clicked, etc so you can focus on engaged prospects
  • Integration with Salesforce so all touches are logged in system of record
  • So many capabilities that it's easy to be overwhelmed when first introduced to it
  • Falling behind feels like a death sentence -- all the sudden you have 100s of tasks to catch up on
  • Expensive
  • Task management
  • Integration with Salesforce
  • Automation
  • More consistent and efficient outreach to prospects, increased daily metrics (calls, emails)
  • Easily shared best practices between team members
  • Fewer prospects slipping through the cracks
Both HubSpot and Outreach are complex and useful tools but in my experience Outreach has more bells and whistles and is more intuitive and user-friendly. As an individual contributor I didn't have to pay for either tool BUT setting the price to the side I believe that outreach is the better tool.

Do you think Outreach delivers good value for the price?


Are you happy with Outreach's feature set?


Did Outreach live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Outreach again?


I would recommend this tool for most sales teams that can afford it and have the patience to train their employees in all it can do, especially if touching many prospects daily/weekly is a key metric for success. This will ultimately make your salespeople more efficient and profitable.