Outreach well worth the investment
April 21, 2025

Outreach well worth the investment

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

We use Outreach for SDR outreach, AEs use outreach for automating follow up, and as a standard for how we work with our b2b customers. Outreach ability to automate our tedious tasks and create a consistent follow up for our potential clients has been amazing.

Pros

  • Automation
  • Ease of Use
  • Suggested Templates

Cons

  • Importing Contacts
  • Easier intergrations
  • More drag and drop
  • More Responses
  • Time Saved
  • Better Reporting Metrics
No matter the size, Outreach can handle it
We did not use these features, but I am glad to know about them and will implement them in the future.
There are some areas for improvement but the solution is outstanding overall.

Do you think Outreach delivers good value for the price?

Yes

Are you happy with Outreach's feature set?

Yes

Did Outreach live up to sales and marketing promises?

Yes

Did implementation of Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Outreach again?

Yes

Initial outreach, Following up on opportunities, and automating tasks. All three of these task were improved by using Outreach. Our team had more time to focus on other relevant selling activities and focus on what was needed.

Comments

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