PagerDuty Review
February 05, 2020

PagerDuty Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

PagerDuty is being used within our DevOps and Cloud Operations teams. We use it for notifying those on call for issues that are triggered via our monitoring software.

Pros

  • Provides clear schedule for users
  • Makes setup for new users easy

Cons

  • Better security around who can see your alerts
  • Show all schedules on one calendar
  • Allowed us to be notified of issues and keep infrastructure online.
We've never missed an alert. If we do, it's the individual who received the alerts problem, not PagerDuty's.
We plug AWS, Azure and our data centers into PagerDuty and the ease of use is amazing. No problems setting up anything to be alerted on it.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

I wasn't involved with the implementation phase

Would you buy PagerDuty again?

Yes

PagerDuty is well suited for those who need prompt alerts at all hours of the day and in a variety of available flavors.

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