Simple and easy review on a great tool.
February 07, 2020
Simple and easy review on a great tool.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
We use PagerDuty to manage our 24/7 on-call engineers who get notified by alerts from a variety of incident sources. We also use PagerDuty to manage technical incidents at scale.
- On-call handling.
- Incident handling & dispatching.
- Cost per user.
- Engineers and stakeholders are informed on time.
- Planning is done nearly automatically.
Before we used PagerDuty our alerting wasn't always escalating and needed specific know-how of one guy to fix and maintain. With PagerDuty, team managers but also engineers can plan and handle shifts themselves with ease. Also since then, we've never missed another alert.
With PagerDuty's integration, we easily integrated all our monitoring platforms.
Team managers can use analytics insights to better prioritize tasks and plan capacity.
The feature set is better.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes