PagerDuty maybe the most reliable app in our stack
May 28, 2021
PagerDuty maybe the most reliable app in our stack
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
PagerDuty is used by all of our operational support teams to alert of customer outages, track on-call assignments and schedules, and also ad hoc team alerting. It allows us to effectively send automated alerts when applications or servers are in trouble and also quickly know who to contact and how to contact any other support staff on other teams.
- On-call schedule management by teams. Very flexible in allowing changes to a full week, daily, or hourly.
- Ad hoc notification to all the team when needed.
- Incident assignment and tracking.
- Easier linking to contact information when you're looking at the on-call schedule.
This is a hard feature to describe. We have never even considered that pagerDuty might not be available during any window. It is 24x7 and never a second thought.
Do you think PagerDuty delivers good value for the price?
Not sure
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes