Overall Satisfaction with Paligo
We use Paligo for our technical documentation (not the rest of our website). This includes:
- HTML output for our public website (help center)
- PDF output for selected customers or internal use.
- In the future, we plan to allow users to log in to the doc portal so they see only the documentation that is relevant to them.
- Content re-use
- Full flexibility in HTML (and other) output
- In my opinion, the user dashboard has minor issues
- In my opinion, reviewing is clumsy - reviewers need changes highlighted and view everything in preview mode only
- Better documentation - In my opinion, we have to rely too much on our customer service rep
- content re-use
- unrestricted content
- accessible XML source files
- Hard to gauge at this early stage - our new layout is much more user-friendly than what we had before
- Web server is under our control
- Content editable via dashboard and also APi
- Full support of DocBook
- XML source files
- Reuse of content
- Publishing on demand
- Output to PDF and HTML
Do you think Paligo delivers good value for the price?
Yes
Are you happy with Paligo's feature set?
Yes
Did Paligo live up to sales and marketing promises?
Yes
Did implementation of Paligo go as expected?
No
Would you buy Paligo again?
Yes