Item: Pantheon
Rating: 10
Author: Verified User

Overall Satisfaction with Pantheon

Use Cases and Deployment Scope

Pantheon is being used by smaller teams for the rapid deployment of small-scale websites and testing and research purposes. This occurs throughout the organization, as the ease of use permits staff without traditional IT skills to build and deploy sites without the need to engage with the IT department. This greatly enhances speed to work and takes a burden off the shoulders of the IT support department, who are very grateful indeed.

Pros and Cons

Pros

Backup and fast recover
Fast chat support
Easy to see site status

Cons

Sometimes if you leave the browser open too long, commits won't appear unless you refresh the page
Cloning only updated content between sandboxes would be great, instead of cloning the entire DB
Sometimes first-tier chat support rely on forwarding you to FAQ pages instead of closely examining the request or issue raised

Return on Investment

It has saved us having to hire/pay a full time dev ops engineer
The use of the free instance spinning up helps save costs on deploying test sites
We can pay a fee based on expected traffic for each instance

Alternatives Considered

WP Engine and GoDaddy

Pantheon's use of Git is much better than WP Engine, and Pantheon's interface is better. However, Pantheon costs more and would likely suit medium to larger organizations.
GoDaddy's dedicated WordPress offering is much more restrictive compared with Pantheons and suits smaller-sized businesses/projects. It is much cheaper, though.

Key Insights

Do you think Pantheon delivers good value for the price?

Yes

Are you happy with Pantheon's feature set?

Yes

Did Pantheon live up to sales and marketing promises?

Yes

Did implementation of Pantheon go as expected?

Yes

Would you buy Pantheon again?

Yes

Other Software Used

Slack, Microsoft Teams, Microsoft Visual Studio Code

Likelihood to Recommend

Pantheon is well suited to medium and large-size organizations that do not wish to burden their IT teams with supporting WordPress instances. It will also allow non-technical staff to get a WordPress site spun up quickly and easily, so they can create microsites or marketing sites rather easily.

Comments

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Pantheon is a great product for mid-sized to large-sized corporations