B2B Marketing Automation Tool That is Easy-to-use
Updated December 19, 2023

B2B Marketing Automation Tool That is Easy-to-use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Salesforce Engage for Pardot

Overall Satisfaction with Pardot

My organization is using Pardot to track website visitor behavior and score leads based on their engagement. Being integrated with Sales Cloud directly, it enables us to sync lead, and contact data bi-directionally between platforms. We are also leveraging B2B Marketing Analytics platform for reporting purposes as it provides more capabilities compared to default reporting capabilities of Sales Cloud.
  • Out-of-box lead scoring capability is great to start with lead scoring
  • Engagement components can surface prospect engagement data in Sales Cloud
  • Implementation is more straightforward compared to other Marketing Automation tools
  • Some automation capabilities are limited (for example: you cannot check if email A was delivered and trigger an automation)
  • New email and landing page builder capabilities need future enhancements
  • API capabilities need to be improved
  • Gives more visibility for BDRs/SDRs to prospects' engagement
  • Sales Engage enables other stakeholders to send branded emails from Pardot
  • Require some workaround to support complex nurture programs
Pardot has a tighter integration with Salesforce CRM compared to Marketo. This allows for more seamless data transfer. MCAE has a slightly more user-friendly interface compared to Marketo, which can make it easier for non-technical users to navigate. From the cost perspective, MCAE has lower costs for the same features that Marketo has.

Do you think Salesforce Marketing Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Marketing Cloud's feature set?

Yes

Did Salesforce Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Marketing Cloud go as expected?

Yes

Would you buy Salesforce Marketing Cloud again?

Yes

The platform in general is easy-to-use and it doesn't require a deep understanding in Marketing Automation. A marketer with no background in Marketing Automation can learn the platform in 6-8 weeks with 2 hour training per week. Pardot handles lead management, scoring and visitor tracking easily. While out-of-box reporting capabilities in Pardot is not great, B2B Marketing Analytics can be used to join multiple datasets and prepare custom dashboards.

Salesforce Marketing Cloud Feature Ratings

WYSIWYG email editor
9
Dynamic content
7
Ability to test dynamic content
5
Landing pages
8
A/B testing
8
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
6
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
7
Automated sales alerts and tasks
9
Calendaring
5
Event/webinar marketing
5
Social sharing and campaigns
5
Dashboards
9
Standard reports
5
Custom reports
9
API
5
Role-based workflow & approvals
8
Customizability
6
Integration with Salesforce.com
10