Kudos to Charlie's PathFactory
November 24, 2020
Kudos to Charlie's PathFactory
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PathFactory
PathFactory is being used in all KPMG offices across Canada. We use PathFactory content tracks and analytics extensively, for events, client-based eComms, welcoming new executives, podcasts, video for thought leadership roll out, series of talks, launching national/local campaign, just to say a few. Our clients/target enjoy bingeing through the thoughtfully selected materials, and our stakeholders are pleased with the results. Now everyone is asking for it.
- Great coaching from our Client Service Manager, Charlie T. who is always helpful and encouraging users of all kind (fast, slow, or in between).
- Knowledge base and recording in PathFactory are handy and relevant to view, learn and refresh learning. Love the basic training video!
- Everyone from PathFactory Team who I have encountered, both directly and indirectly, is so professional and yet personal.
- Always on top of improving or enhancing features so best serve our needs - endless!
- The team has constantly found ways to accommodate our needs!
- So far, all experience are very positive!
Our National Team will be able to provide insights on using PathFactory for nationwide campaigns.
Yes [it was worth the effort]. Easy setup, helpful learning tool plus great coaching from CSM - all helped to get the ball rolling!
To some extent, it may not as impactful on our decision makers than in retail or consumers goods.