One of my Favorite Marketing Tools in my Tech Stack!
December 18, 2022

One of my Favorite Marketing Tools in my Tech Stack!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PathFactory

PathFactory is used
to provide seamless self-nurturing experiences across many different channels.
We struggled with one and done content experiences. PathFactory allows us to
provide multiple pieces of relevant content in a single experience to allow a user
to consume content at once rather than having to wait for additional emails or
endless website searching. PathFactory was also
implemented to provide more thoughtful lead scoring in relation to content
consumption. Rather than scoring a lead based on an email click or open, we are
able to incorporate content consumption time to provide more meaningful context
to a lead's behavior.
  • Customer support and production documentation
  • Ease of use
  • Reporting
  • Integrations with Eloqua
  • Account matching
  • Increased content engagement
  • More accurate scoring
PathFactory has helped us generate higher performing campaigns. We have seen content engagement within emails increase tremendously. We've also been able to help our sales teams with 1:1 campaigns by creating tailored microsites for top accounts. We were able to close one of our largest deals of all time because we stood out from the rest of the pack by presenting a custom microsite rather than just sending over content links.
I was not part of the selection/implementation team.
On average, users binge 2-3 assets rather than 1 which helps get these users in front of our sales teams faster. We have content consumption included in our scoring model which gets sales to these users faster rather than having to wait for a form to be submitted.

Do you think PathFactory delivers good value for the price?

Yes

Are you happy with PathFactory's feature set?

Yes

Did PathFactory live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PathFactory go as expected?

I wasn't involved with the implementation phase

Would you buy PathFactory again?

Yes

PathFactory is a great tool for nurture activities across many different channels, but email especially. Rather than sending out one piece of content and hoping it's the right piece, users have the opportunity to "binge" through multiple pieces and/or find a more relevant piece if the first asset happened to not be the right one. PathFactory is great to find out account/user behavior. Rather than having to guess what topics are top of mind for a user, PathFactory captures the topics based on user behavior which can help you customize future content journeys.

PathFactory Feature Ratings

Content hub
10
Forms / Gated content
7
Embedded CTAs
Not Rated
Content automation
10
Audience profiling and targeting
10
Closed-loop tracking and reporting
10
Content performance analytics
10