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Excellent Product/Excellent Service
June 06, 2018

Excellent Product/Excellent Service

Theresa Carroll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We are using Paycom throughout the company. We are now able to house all our payroll, HR and onboarding in one system. Once trained on the system the users found it to be very user-friendly. The Time Off Calendar is a wonderful way to manage all the time off requests.
  • Customer Service is wonderful. If you need help they respond quickly
  • Paycom is great at allowing you to customize your information and reporting
  • You need two logins when you are a manager. One for management and one as an employee. It would be nice to have one login to go back and forth
  • The Time Off Calendar does not export into your Outlook calendar
  • Our HR Team loves this system and is very happy to have switched from what we were using
  • Paycom is saving a lot of duplicate work from our previous vendor
  • The system allows you to have all your HR, Benefits and Payroll all in one system
  • Customization
  • Easy to navigate thru the system
  • Information is always accurate
  • They help with multi-state setups
  • Tax documentation is always out on time
  • Reports created are very helpful

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
Not Rated
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10