Overall Satisfaction with Paycom
I use Paycom for our whole organization, not by department. The HR needs of our Company are very simple. Because of the diverse training available, I know it has the ability to address the many potential business problems for larger businesses with more complex HR needs.
- The time required to process a bi-weekly payroll is minimal.
- Any changes to employee pay or deductions are easy to make.
- My Paycom Specialist, or a team member, is always available to assist with answers to my questions.
- Changes to program software are difficult to follow at first.
- Develop the ability to download payroll file into our propriety back office accounting system instead of making manual journal entries.
- The positive impact Paycom has had on my business objectives is that it frees me from administrative and HR duties so I can spend more time on Sales.
I can't remember the last software we used for payroll. It was a program loaded on our computer with updates when the tax rates changed each year. I had to prepare and submit the payroll reports monthly, quarterly and annually. Thankfully, the program was discontinued and I was forced to find an alternative. I received a call from a Paycom Sales representative that very day and my 'life in HR' has been awesome ever since.